privacy and cookie policy
THIS PRIVACY and COOkie POLICY APPLIES TO SITUATIONS WHERE WE, HERMONIE, ACCESS, COLLECT, SAFEGUARD, PROCESS, USE, DISCLOSE, AND TRANSFER YOUR PERSONAL INFORMATION WHETHER IN PAPER OR ELECTRONIC FORM WHEN YOU INTERACT WITH US THROUGH OUR WEBSITE, ALL SOCIAL PLATFORMS, WEARABLE TECHNOLOGY, OR OTHER MEANS. ENSURING THE PRIVACY OF YOUR PERSONAL INFORMATION IS IMPORTANT. PLEASE REVIEW THESE PRIVACY AND COOKIE POLICY CAREFULLY BEFORE USING.
1. INFORMATION WE COLLECT
- Personal Information: We collect personal information when you purchase, order, return, refund or exchange products and services, track your order, send or purchase a gift card, register on Hermonie website, apply for a position through our Careers page, participate in promotions or surveys, or contact us with a comment, question, agreement or complaint.
- Usage Data: We collect information about your interactions with our platform, such as IP address, browser type, cookie pages visited, time spent on our site, phone call, email, chat or text message etc. to enhance your experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your preferences and browsing behavior You can manage cookie preferences through your browser settings.
2. HOW WE USE YOUR INFORMATION
- Order Fulfillment: Process and manage your order, respond to your inquiries, provide support including payment processing, shipping, return, refund or exchange, and send you updates about your order.
- Promotions and Surveys: Deliver you promotional materials and offers, provided you have opted in to receive such communications.
- Platform Improvement: Analyze usage data and cookie to improve Hermonie website and other platform’s functionality and user experience.
- Legal Compliance: Comply with legal obligations and enforce our terms and conditions.
- Service Providers: We may share your information with third-party service providers who assist us in operating our platforms, processing transactions, and delivering product and service.
- Obligations: We may disclose your information if required to do so by law, regulation, or in response to legal requests or proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party.
- Data Security: We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, fraud or disclosure.
4. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
- Access and Correction – You have the right to access and update your personal information. You can do so by sign in to your account or contacting us directly.
- Opt-Out – You may not choose to participate in of receiving promotional emails by following the unsubscribe link in the email or contacting us.
- Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our platform.
5. CAREER
When you apply for a role through our website or other platforms, you may provide personal information such as your resume or other job-related documents. This information is stored securely on our internal servers and may be retained for up to one year. We use this information for the purpose of processing and responding to your enquiry or job application. We do not sell your personal data or share it with third parties, except when required by law. Your personal information is kept only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.
6. ELIGIBILITY AND CHILDREN’S PRIVACY
By creating your Hermonie profile, or by registering through any means, or by placing an order, you confirm that you have reached the age of consent in your country of residence. If you are under the age of consent your parents or legal guardian also agree to such registration or order when they can give you such authorization under the law of your country of residence. If we become aware of negative or fraud information, we will take appropriate steps about it.
Please note that Hermonie may be required to share your personal information in response to a court order, search warrant, or other lawful request. We may also disclose information to authorized investigative bodies if there is a suspected breach of our terms, a violation of the law, or as otherwise required by applicable laws and regulations in Bangladesh.
Hermonie reserves the right to change or update this Privacy & Cookie Policy at any time. Changes will be effective immediately upon posting on website. Please review this Privacy & Cookie Policy periodically to stay informed of any updates.